privacy policy

Toyodenso Co., Ltd. and its group companies ("Company") recognize the importance of proper management and protection of information that can identify individuals such as customers and business partners ("personal information") handled in the course of business, and are committed to legal compliance through specific practices such as establishing internal regulations and conducting employee training to protect personal information.

Purpose of Use

Our company will use the personal information obtained properly for the following purposes within our business activities, including the promotion of products (including new products, the same below), such as providing information on products (including holding exhibitions), negotiating specifications, sales conditions, and conducting sales activities, as well as researching, developing, producing, shipping, delivering, providing related after-sales services, procurement, customer management, and communicating for the fulfillment of contracts and administrative procedures.

To facilitate the smooth operation of our business, we may outsource certain aspects of our operations and provide the necessary personal information to our outsourcing partners within the required scope.

For the employment and personnel management of our employees, we will collect and use personal information related to our employees.

Our company will not use the personal information obtained in accordance with the above provisions beyond the scope of the intended purposes without the consent of the individuals concerned. The personal information acquired by our company will be used for the following purposes:

  1. Conducting sales-related information and notifications regarding the products and services handled by our company.
  2. Conducting customer satisfaction surveys or considering product planning, development, and improvement measures.
  3. Responding to inquiries and carrying out necessary business operations for prompt services.
  4. Other purposes explicitly stated at the time of personal information collection.
  5. Responding to legal requirements or directives and guidance from administrative authorities.

Disclosure and Provision to Third Parties

Except in the following cases, we will not provide personal information to third parties:

  1. When required by law
  2. In cases where it is necessary to protect human life, body, or property, and obtaining the consent of the individual is difficult
  3. In cases where it is particularly necessary for the improvement of public health or the promotion of the healthy upbringing of children, and obtaining the consent of the individual is difficult
  4. In cases where cooperation with a national or local government or its delegate is necessary to carry out duties specified by law, and obtaining the consent of the individual may impede the performance of such duties

Management of Personal Information

To prevent leakage, tampering, loss or damage, and unauthorized use of personal information, our company diligently manages personal information in compliance with relevant laws and our company's regulations. We maintain an appropriate security environment for the strict management of personal information. Additionally, we conduct necessary education and awareness activities for employees to ensure the proper handling of personal information.

Handling of Personal Information and Inquiries Regarding Personal Information Management

To prevent leakage, tampering, loss or damage, and unauthorized use of personal information, our company diligently manages personal information in compliance with relevant laws and our company's regulations. Additionally, we conduct necessary education and awareness activities for employees to ensure the proper handling of personal information.

If you wish to confirm your personal information or have inquiries related to its management, please contact the department that responded to your request or the contact point notified separately by our company when providing your personal information.